Hi Marc,

 

Well I`m in and somewhat settled and wanted to send you a note thanking you for the great service. The gentelman who moved me where very professional and worked quickly and efficently and the price was well within the range you quoted. We only had one miror problem and that was with an old TV that received a crack in teh housing, but it still works so not a major issue. I will not hesitate to recommend your service to anyone I know needing a long distance mover. Thanks again.

 

Carol Murray

March 12, 2008  

 

 

 

Mr. Zammichieli,

 

I wanted to let you know how much I appreciated the quick and efficient way crew moved my belonginis on Friday, August 3, 2007 (from Baltimore to Owings Mills, MD). They were prompt, moved very quickly, and had me ensconced in my apartment in no time at all. I think this is one of the best moving experience I have ever had, and I will be sure to recommend your campany to anuone in the area who needs to move. Thank you, and please convery again my thanks to the crew you sent out for their hard work.

 

Sincerely,

 

Robernette J. Smith

August 3, 2007. 

 

 

 

Marc,

 

I just wanted to drop you a note and let you know that our move last weekend was successful and a great pleasure thanks to your moving company. Your employees were courteous, hard working, and thorugh, and made this move effortless and ehitout one regert. Finding and trusting a moving service to handle one of the most stressful times of life is usually an arduous task can even be a a nightmare, however, the exepience with Unified was the exact opposite and I would absolutely use your company again.

 

Thanks so much

Eric Oldham 

July 19, 2007

 

 

Mr. Zammichieli:

 

Just wanted to make the oppotrunity to tell you what a wonderful job you movers did for our funiture move on Saturday, June 23rd  2007. My hsband and I were amaazed at the care they took to protect every piece of furniture! They were willing to accommodate us in every way and had a positive attitude, even as it got late in the evening. Their positive and friendly attitude made what could have been a very stressful day a lot more pleasmant to go through. Please pass along our things to them once again for a job well done! We will be recommening your company to our friends in teh future and will definitly keep you in mind when it is time for us to move to our permanent location!

 

Mery Ja Durst

Budget Officer, Patient Care Service(11)

VACO, Washington, D.C.

June 23rd 2007

 

 

 

 

Dear Unified Moving Servise:

   

 Please extend my  thanks to Marc, Umar, and all of the movers/packers, warehousemen, drivers, and staff at Unified Moving Services. While planning for my move, I contacted ~15 different carriers found that UMS definitely provided the best value for the price. Here‘s what you did right:

 

-  Straight answers: All cost were identified upfront and were easy to undestand. I received a flat rate and there were no hidden charges. I almost didn‘t believe it at first because this is not the norm amongst your competitors. On top of that, you accurately estimated the weight of my household goods; when the final weight came back your eastimate was within several hunderd pounds of the actual figure. Not too shabby considering that your competitors didn‘t come within 3,000 lbs of the actual. This was impottant to us because we were able to accurately budget for the move.

-  Best cost: UMS had the best rate per lb, had the lowest packing and material fees hands down, offered free storage, and on top of all of that offered me a discount!

-  Flexibillity: UMS was always willing to meet my shortfused moving and dilivery timelines and accommodate our storage requirements. Given the turbulense and unknowns surrounding our movement dates, this gave our family peace of mind and allowed us to focus our attention on the other asepects of our move that were not as well organized.

-  Professionalism: we receved nothing but the most prompt, professional and couteous responses both in person, over the phone, and by e-mail from the UMS staff. It was so nise to work with calm level-headed individuals especially when everything around us was chaotic. In addidion, the movers were on-time, worked ridiculous hours to meet the movement timeline, and treated my household goods with extrime care. Your movers treated our things as if they were their own.

-  First ipmressinon: Your trucks, equipment, and storage facilities were impreccably clean and well manitained. This further reinfored your professional imege and gave me the impressinon that our household goods would be well taken care of.

 

This will hopefully be our family‘s last move. But if I had to do it all over again, I would select Unified in a heartbeat and will enthusisstically you to anyone else considering a move. Keep up the great work and thanks again.

 

Sincerely,

 

John Giese

January 10, 2007

 

 

 

To Unified Moving Services:

 

Good Morning!

I just wanted to send your company a few words of thanks. I called 9/1/06 requesting a move on 9/2/06 and from the minute the phone was answered, i was COMPLETELY satisfied. The movers were promt (they even called me when I wasn‘t on time), and professional. They worked non-stop to complete the job at hand. Once again, thank you for offering Professional Moving Services!!!

 

Justin Young,Sr

Accounting Technician

D.C Public Scools C.F.O"s Office

 

Hi Mr. Marc Z.

 

Would you believe you are the ONLY person out of, I think it was 4 or 5 companies, which sent me email quotes or welcome letters who CALLED me on the phone?

I‘m too busy to sift through emails and everyone looks the same in print. You weren‘t pushy, didin‘t sound like telemarketer, you were consultative, you were friendly and offered assistance rather than using a direct hard sell approach. You won me over that way. Next, you asked me questions to gauge my needs and that made me feel you really were considering me as an individual.Again, a personalized approach won me over. Impressed with the professionalism and personalized attention, all I cared about at that point was:       1) were you credibleie: (I wouldn‘t end up cancelled by the company I hired the day of my moving nightmare)

2) were you priced within a reasonable market range. Those concerns were addressed and fit my needs. (I was quaranteed your crew would show when promised and you encouraged me to check you out with the BBB. Your price was similar to,but probably more than others, I‘ve heard of from past experiences of friends). At gut says I‘m probably paying a little more than others may charge, but you had built so much value, price wasn‘t the primary consideration.

 

Why would I turn that down?

Fast, Easy, Reliable and Reasonable.

 

At that point you were in a different competitive arena...all by yourself. Those other guys didin‘t compare anymore because they were still basically a brochure or a listing in the phone book to me. You were real once I heard your voice and you produced immediate results with the followup confirmations, etc.

I may kick myself later for telling you this, if things don‘t go as expected on the big day; but, I‘ll share a little secret you can boast about to your boss.Because of my experience with you and that no one else even showed up to compete in the same arena, I didn‘t even open any of the other company‘s emails until today. The one who sent me the most emails won a response from me to tell him how you won my business and he didn‘t. Hey, I believe in a competitive market and right now I think you‘ve cornered a piece of it and someone else should be in there with you to keep you from getting too expensive.But hey, you get what you pay for,right?

I hope so.

Thank you for making the decision easy on me, I‘ve too much to deal with to have to chase down one more detail, no matter how important.

Here‘s to hoping it all goes as planned.

 

Regards

Heather Byers

(I‘m a Sales and Relationship Management Trainer for fortune 500 firm and I try to get my people to do every day what you did so smoothly in a 20 minutes,first contact conversation.Kudos to you.)

5/10/2006

 

To Unified Moving Services:

 

I‘m writing this letter to express my gratitude to Marc and the folks at Unified Moving Services. I had arrangements with another carrier and had made these plans about 1 month ago. As the date of my move came closer and closer, I could not get any definitive answer as to whom my carrier was going to be, not to mention if they were going to make the move date. I kept recieveing assurances that, "they‘ll be there on time, don‘t worry."

 

On my actual move day, when I called into their customer service center, they stated that they were still*/ in the process of, "looking for a carrier." They stated that this was a busy time of year and that people have their services cancelled and delayed all the time. I was given no answer as to when they could find a carrier and was told that I could find another company if I wanted to. I was essentially told tough luck and left out to dry. I was in a bind as my room was going to be returned the following day and I had a flight to catch as well. I found Unified Moving Services on my move date and after speaking with Marc, he was able to ensure that movers and a van would be able to reach my place the following day. Marc took me step by step through the process and was great. I was given some peace of mind with the courtesy and professionalism from the staff at UMS. My pick-up went without a hitch and I was able to make my flight. Your company really helped me when I needed it the most.

 

Thank you again for fantastic service, dependability, and honesty.

 

Sincerely,

 

John Nguyen

06/26/2005

 

Hi Marc,

 

I just wanted to thank you, Gary, and the gentlemen who helped us move on Saturday for your excellent service. I was not able to be there on Saturday, unfortunately, but it is my understanding that the men were efficient and courteous throughout the move. Marc, of all the moving companies that I called, you were the individual who was the most patient with my questions and provided me with thorough information about your service; you are the reason that I selected Unified Moving Services, and I felt confident in my choice both before and after our move.

 

I am very impressed by your company and will certainly recommend your service to any friends and clients planning to move in the future.

 

Best Regards,

 

Blythe Stiles

06/14/2005

 

TO:  UMS

 

Move Date, June 10, 2005

I would like to take this opportunity and thank you for all your help in my move. The move went smooth from start to finish alleviating my anxiety. The foreman was well organized, efficient, respectful and clearly experienced.
The other movers who accompanied him were also very attentive and professional.
I was quite impressed for it was all done in such a timely fashion.

I also really appreciate the follow-up call from you after my move.
It was a pleasure doing business with you and I would strongly recommend UMS to your perspective clients. I appreciate your help and thanking you again.

 

Sincerely,

 

Marc,

 

I wanted to personally send you a thank you note concerning your movers.

They were GREAT!!!

They were totally professional, and very easy to work with. That team is really an asset to your organization.

I would recommend your company to others based on this experience.

Thanks again for helping my move go so well.

 

John

06/08/2005

 

 

To Whom It May Concern,

I am writing to commend the UMS Company on an efficient, safe and well-organized move. The van was on time, the movers were friendly and accommodating, and the whole job was executed in a very professional manner. Because I own many items of sentimental value, it was important for me to find a moving service I could trust.  Fortunately, I chose UMS and soon realized that I didn‘t have to worry about the security of my belongings. I will definitely use this service in the future.

 

Thanks guys!
Clara

05/04/2005
clarakermisch@yahoo.com

To: UMS

Our move from Arlington, Virginia to Sparks, Nevada went off well largely because of UMS workers. Don and his crew did great work. They packed our kitchen things well. Only one thing, a plastic container, was broken because it had been put in a box on top of the food processor‘s spindle and the spindle pierced the container. This was a negligible loss. Don’s crew worked tirelessly to pack things and move them and the things we had packed onto two trucks. We met them in our place where they picked up a couple of other items. They were there an hour before us.
Our apologies for making them wait. I heard no complaints. They went right to work when we opened the cabin, In Sparks Don’s crew and I had lunch, but my wife, Lois, missed out. She hadn‘t kept up with the trucks! At our new house, the moving men hustled our things into the house and garage.
Lois and I worked first on emptying boxes packed by the crew in our early days here, but we couldn‘t unpack them completely because, as big as this house is, it doesn‘t have the storage space our much smaller Arlington house had. We waited for delivery of a new china cabinet and then finished unpacking. Now that all the boxes packed by Don’s crew are unpacked, we can say that only the plastic container was broken of all the things packed by UMS. Amazing.

I have to admit that we have many boxes still in our garage. None was packed by UMS. Most of them contain books and papers, so we still have our storage problem. I guess we need about seven 7-foot bookcases to begin to solve it.
UMS did a super job for us all the way around. Absolutely Great. I would recommend your company as a top-notch mover whose crews keep their schedules and pack customers‘ goods carefully.

 

Sincerely,

03/06/2005

 

Marc,

 

Your workers did a fantastic job moving and bringing the furniture into my apartment last Thursday.Thank you also for putting this whole thing together.I felt very confident in your professional abilities.I would definitely recommend your company to other people who need moving services.(4/25/2005)

 

Best Regards

 

Greg Maggio

03/20/2005

 

To: UMS

 

Your crew is terrific!!! For each of the moves,they arrived when they said they would arrive,they took extreme care in packing and loading everything,they unloaded everything with great care and put each item where i needed it.They were very personable,and they never even complained about hauling all those heavy book boxes up three flights of stairs!!!Everythnig arrived in perfect condition.Thank You!!!!!!

 

Trish

March 29,2006